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IT Service Delivery Manager

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Country: United States State: California City: San Francisco Postal Code: 94105

Email: inquiries@prodigiummed.ai Website: https://prodigiummed.ai/

Industry: IT Operations Management

Requirements & Experience:

  • Oversee IT service delivery
  • Manage SLAs
  • Coordinate support teams
  • Improve service quality
  • Handle escalations
  • Track KPIs
  • Drive process improvements
  • Vendor coordination
  • Customer satisfaction management
  • Service reporting

Job Description:

  • Degree in IT/Business
  • 610 years IT ops
  • ITIL certification
  • Leadership skills
  • Service management tools
  • Stakeholder communication
  • Process optimization
  • Risk management
  • Reporting skills
  • Decision-making ability

Contract: Permenant

Employment Level: Intermediate

Shift: M-F 8 Hours

Hours: 40 hours

Facilty Name: ProdigiumMed

Facility Type: Office

Salary (Unit): $10,500/month ($126,000/year)

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Job ID:ia35647

Job Type:IT Service Management

Tax Term:W2

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