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Application Support Engineer L2/L3

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Country: India State: Telangana City: Hyderabad Postal Code: 500081

Email: inquiries@prodigiummed.ai Website: https://prodigiummed.ai/

Industry: Enterprise IT / Application Support

Requirements & Experience:

  • Support business applications
  • Investigate production incidents
  • erform root cause analysis
  • Coordinate with development teams
  • Handle escalated tickets
  • Monitor application health
  • Deploy minor fixes
  • Maintain support documentation
  • Support releases
  • Meet SLA commitments

Job Description:

  • Bachelors in IT/CS
  • 26 years application support
  • SQL query skills
  • Log analysis experience
  • ITIL fundamentals
  • Incident/problem management
  • Strong communication
  • Production support exposure
  • Shift flexibility
  • Customer focus

Contract: Permenant

Employment Level: Intermediate

Shift: M-F 8 Hours

Hours: 40 hours

Facilty Name: ProdigiumMed

Facility Type: Application Support Center

Salary (Unit): $1,900/monthly ($22,800/yearly)

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Job ID:na35825

Job Type: Application Support

Tax Term:ITR-1

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